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Management

Strategic Management Communication for Leaders (5th Edition)
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Strategic Management Communication for Leaders (5th Edition)

$ 89.70 USD
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Essentials of Management (12th Edition)
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Essentials of Management (12th Edition)

$ 89.70 USD
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It is also written for the many professionals and technical people who work closely with managers and who take their turn at performing some management work. An example would be the member of a cross-functional team who is expected to have the perspective of a general manager.\u003c\/p\u003e\n\u003cp\u003eBased on extensive research about curriculum needs, the design of Essentials of Management addresses itself to the needs of introductory management courses and supervision courses offered in educational settings. Previous editions of the text were used in the study of management in colleges and universities, as well as in career schools in such diverse programs as hospitality and tourism management, and nursing. The book can also be used as a basic resource for management courses that rely heavily on lecture notes, online information, PowerPoint presentations, and videos rather than an encyclopedia-like text.\u003c\/p\u003e\n\u003c!----\u003e"}
Procurement Confidential
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Procurement Confidential

$ 25.00 USD
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Sales Management: Shaping Future Sales Leaders (3rd Edition)
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Sales Management: Shaping Future Sales Leaders (3rd Edition)

$ 89.70 USD
{"id":7456831897858,"title":"Sales Management: Shaping Future Sales Leaders (3rd Edition)","handle":"sales-management-shaping-future-sales-leaders-3rd-edition","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eIn addition to having PhDs, the book’s author team have all worked in sales roles. As a result, this textbook balances the emphasis between theory and practice, with a practical emphasis on how sales management gets done. The book’s structure helps students better understand the career progression from being a salesperson who works well with a sales manager (Part One), to becoming a sales manager (Part Two), and progressing to a sales leadership role (Part Three). Incorporating current theory with practical applications, role plays, caselets and cases, this textbook will support the instructor who is seeking to prepare students to lead high-performance sales organizations.\u003c\/p\u003e","published_at":"2022-01-24T12:38:16-05:00","created_at":"2021-11-18T10:50:07-05:00","vendor":"Wessex Press","type":"Book","tags":["Management","new","Sales \u0026 Account Management"],"price":8970,"price_min":8970,"price_max":23470,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":42068523352322,"title":"Hardcover","option1":"Hardcover","option2":null,"option3":null,"sku":"978-1-7377664-7-6","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Sales Management: Shaping Future Sales Leaders (3rd Edition) - Hardcover","public_title":"Hardcover","options":["Hardcover"],"price":23470,"weight":1411,"compare_at_price":null,"inventory_quantity":-162,"inventory_management":null,"inventory_policy":"continue","barcode":"978-1-7377664-7-6","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":42068523385090,"title":"Softcover","option1":"Softcover","option2":null,"option3":null,"sku":"978-1-7377664-8-3","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Sales Management: Shaping Future Sales Leaders (3rd Edition) - Softcover","public_title":"Softcover","options":["Softcover"],"price":13970,"weight":907,"compare_at_price":null,"inventory_quantity":-403,"inventory_management":null,"inventory_policy":"continue","barcode":"978-1-7377664-8-3","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":45681189191938,"title":"E-Book","option1":"E-Book","option2":null,"option3":null,"sku":"0002-A6A4-A72A-D146:1201","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Sales Management: Shaping Future Sales Leaders (3rd Edition) - E-Book","public_title":"E-Book","options":["E-Book"],"price":8970,"weight":0,"compare_at_price":null,"inventory_quantity":-1095,"inventory_management":null,"inventory_policy":"continue","barcode":"978-1-7377664-9-0","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/wessexlearning.com\/cdn\/shop\/files\/sales-management-3e-cover.png?v=1732122122"],"featured_image":"\/\/wessexlearning.com\/cdn\/shop\/files\/sales-management-3e-cover.png?v=1732122122","options":["Format"],"media":[{"alt":null,"id":34530439692546,"position":1,"preview_image":{"aspect_ratio":0.773,"height":4796,"width":3706,"src":"\/\/wessexlearning.com\/cdn\/shop\/files\/sales-management-3e-cover.png?v=1732122122"},"aspect_ratio":0.773,"height":4796,"media_type":"image","src":"\/\/wessexlearning.com\/cdn\/shop\/files\/sales-management-3e-cover.png?v=1732122122","width":3706}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eIn addition to having PhDs, the book’s author team have all worked in sales roles. As a result, this textbook balances the emphasis between theory and practice, with a practical emphasis on how sales management gets done. The book’s structure helps students better understand the career progression from being a salesperson who works well with a sales manager (Part One), to becoming a sales manager (Part Two), and progressing to a sales leadership role (Part Three). Incorporating current theory with practical applications, role plays, caselets and cases, this textbook will support the instructor who is seeking to prepare students to lead high-performance sales organizations.\u003c\/p\u003e"}

Management: Meeting and Exceeding Customer Expectations (12th Edition)

$ 89.70 USD
{"id":5933381943449,"title":"Management: Meeting and Exceeding Customer Expectations (12th Edition)","handle":"management-meeting-and-exceeding-customer-expectations-12th-edition-gemmy-allen","description":"\u003cp\u003eThis twelfth edition of \u003cem\u003eManagement: Meeting and Exceeding Customer Expectations\u003c\/em\u003e is a comprehensive survey of the functions of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce three continuing themes that are woven into the chapters’ narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers’ needs, (2) the need organizations and their people have to be guided by effective leadership, and (3) the growing use of technology, including social media.\u003c\/p\u003e\n\u003cp\u003eThe author has made every effort to keep this text objective, timely, and interesting to both the student and the instructor. 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Essentials of Management (11th Edition)

$ 89.70 USD
{"id":5508400677017,"title":"Essentials of Management (11th Edition)","handle":"essentials-of-management-11th-edition-by-andrew-dubrin","description":"\u003cp\u003e\u003cem\u003eEssentials of Management \u003c\/em\u003eis written for newcomers to the field of management and for experienced managers seeking updated information and a review of the fundamentals. It is also written for the many professionals and technical people who work closely with managers and who take their turn at performing some management work. An example would be the member of a cross-functional team who is expected to have the perspective of a general manager.\u003c\/p\u003e\n\u003cp\u003eBased on extensive research about curriculum needs, the design of \u003cem\u003eEssentials of Management\u003c\/em\u003e addresses itself to the needs of introductory management courses and supervision courses offered in educational settings. Previous editions of the text were used in the study of management in colleges and universities, as well as in career schools in such diverse programs as hospitality and tourism management, and nursing. The book can also be used as a basic resource for management courses that rely heavily on lecture notes, PowerPoint presentations, and videos rather than an encyclopedia-like text.\u003c\/p\u003e","published_at":"2020-08-13T22:34:28-04:00","created_at":"2020-08-13T16:43:58-04:00","vendor":"Wessex Press","type":"Book","tags":["Management"],"price":8970,"price_min":8970,"price_max":23470,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":35582755045529,"title":"Hardcover","option1":"Hardcover","option2":null,"option3":null,"sku":"978-0-9897013-0-3","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Essentials of Management (11th Edition) - Hardcover","public_title":"Hardcover","options":["Hardcover"],"price":23470,"weight":349,"compare_at_price":null,"inventory_quantity":-1,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9897013-0-3","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35582755012761,"title":"Softcover","option1":"Softcover","option2":null,"option3":null,"sku":"978-0-9897013-1-0","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Essentials of Management (11th Edition) - Softcover","public_title":"Softcover","options":["Softcover"],"price":13970,"weight":349,"compare_at_price":null,"inventory_quantity":-426,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9897013-1-0","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":45681189454082,"title":"E-Book","option1":"E-Book","option2":null,"option3":null,"sku":"0002-5DB6-43D3-7FA6:1201","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Essentials of Management (11th Edition) - E-Book","public_title":"E-Book","options":["E-Book"],"price":8970,"weight":349,"compare_at_price":null,"inventory_quantity":-184,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9897013-2-7","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/wessexlearning.com\/cdn\/shop\/files\/essentials-of-management-11e-cover.jpg?v=1732040689"],"featured_image":"\/\/wessexlearning.com\/cdn\/shop\/files\/essentials-of-management-11e-cover.jpg?v=1732040689","options":["Format"],"media":[{"alt":null,"id":34526459265282,"position":1,"preview_image":{"aspect_ratio":0.763,"height":1360,"width":1037,"src":"\/\/wessexlearning.com\/cdn\/shop\/files\/essentials-of-management-11e-cover.jpg?v=1732040689"},"aspect_ratio":0.763,"height":1360,"media_type":"image","src":"\/\/wessexlearning.com\/cdn\/shop\/files\/essentials-of-management-11e-cover.jpg?v=1732040689","width":1037}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003cem\u003eEssentials of Management \u003c\/em\u003eis written for newcomers to the field of management and for experienced managers seeking updated information and a review of the fundamentals. It is also written for the many professionals and technical people who work closely with managers and who take their turn at performing some management work. An example would be the member of a cross-functional team who is expected to have the perspective of a general manager.\u003c\/p\u003e\n\u003cp\u003eBased on extensive research about curriculum needs, the design of \u003cem\u003eEssentials of Management\u003c\/em\u003e addresses itself to the needs of introductory management courses and supervision courses offered in educational settings. Previous editions of the text were used in the study of management in colleges and universities, as well as in career schools in such diverse programs as hospitality and tourism management, and nursing. The book can also be used as a basic resource for management courses that rely heavily on lecture notes, PowerPoint presentations, and videos rather than an encyclopedia-like text.\u003c\/p\u003e"}

Human Resource Selection (9th Edition)

$ 89.70 USD
{"id":1762213265465,"title":"Human Resource Selection (9th Edition)","handle":"human-resource-selection","description":"\u003cp\u003eBased on the latest research, court findings, and best practices from the field, Gatewood, Feild, and Barrick’s \u003ccite\u003eHuman Resource Selection\u003c\/cite\u003e equips readers with the knowledge and tools needed to develop and implement effective selection programs within today’s organizations. It achieves this by thoroughly explaining and providing detailed examples of three essential components in designing and using effective, legally defensible selection programs. The first component is conducting a job analysis to identify the key activities of the job to be filled and the worker characteristics required to successfully perform these activities. The second involves understanding the laws and legal issues that apply to applicant recruitment and the conduct of selection programs. The third is a unique feature of this book: six chapters dedicated to building and using the primary tools for gathering information about applicants’ worker characteristics. These six tools include application materials, interviews, ability and job knowledge tests, personality inventories, job simulations and work samples, and tests for counterproductive work behaviors (e.g., integrity, drug, and genetic testing). Although organizations commonly use one or more of these tools, they often gather information that is not directly related to job performance, lacks adequate evaluation guidelines, or can be contested by applicants as unfair or discriminatory. Each chapter discusses how to avoid these pitfalls and develop reliable and defensible tools that provide valid information for selection decisions.\u003c\/p\u003e\n\n\u003cp\u003eThe book emphasizes “best practices,” not “easy practices.” Building a useful selection program requires time, thought, and effort. Ample evidence demonstrates that organizations that implement “best selection practices” achieve high levels of employee performance. These practices rest on three key assumptions. First, the information gathered from applicants must be directly related to job performance. Often, details such as degrees earned, previous job titles, future goals, or years of experience are not strongly related to job performance and may not even be verifiable. Second, a numerical scoring method must be applied to the information gathered. These scores quantify the extent of a worker characteristic that the applicant possesses. As in most organizational fields—such as finance, marketing, and production—decisions should be based on quantitative data. Third, selection decisions must follow decision rules that use these scores to determine whom to offer employment. Evidence clearly shows that decisions based on data are superior to those based on human judgment. These assumptions are increasingly fulfilled in successful organizations.\u003c\/p\u003e\n\n\u003cp\u003eExtremely reader-friendly, the text clearly presents its ideas and provides specific examples and detailed recommendations. Its longevity, now in its 9th edition and updated regularly since its original publication in 1987, is a testament to its value for both students and practitioners of selection.\u003c\/p\u003e","published_at":"2018-10-17T08:27:59-04:00","created_at":"2018-10-17T08:28:44-04:00","vendor":"Wessex Press","type":"Book","tags":["Human Resources","Management"],"price":8970,"price_min":8970,"price_max":23470,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":17548062916665,"title":"Hardcover","option1":"Hardcover","option2":null,"option3":null,"sku":"978-0-9995547-4-6","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Human Resource Selection (9th Edition) - Hardcover","public_title":"Hardcover","options":["Hardcover"],"price":23470,"weight":349,"compare_at_price":null,"inventory_quantity":-9,"inventory_management":null,"inventory_policy":"continue","barcode":"978-0-9995547-4-6","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":17382087229497,"title":"Softcover","option1":"Softcover","option2":null,"option3":null,"sku":"978-0-9995547-5-3","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Human Resource Selection (9th Edition) - Softcover","public_title":"Softcover","options":["Softcover"],"price":13970,"weight":349,"compare_at_price":null,"inventory_quantity":-1386,"inventory_management":null,"inventory_policy":"continue","barcode":"978-0-9995547-5-3","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":45681189781762,"title":"E-Book","option1":"E-Book","option2":null,"option3":null,"sku":"0001-F481-BA09-FAD8:1201","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Human Resource Selection (9th Edition) - E-Book","public_title":"E-Book","options":["E-Book"],"price":8970,"weight":0,"compare_at_price":null,"inventory_quantity":-2425,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9995547-6-0","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/wessexlearning.com\/cdn\/shop\/files\/human-resource-selection-9e-cover.png?v=1732045073"],"featured_image":"\/\/wessexlearning.com\/cdn\/shop\/files\/human-resource-selection-9e-cover.png?v=1732045073","options":["Format"],"media":[{"alt":null,"id":34526567366914,"position":1,"preview_image":{"aspect_ratio":0.8,"height":2000,"width":1600,"src":"\/\/wessexlearning.com\/cdn\/shop\/files\/human-resource-selection-9e-cover.png?v=1732045073"},"aspect_ratio":0.8,"height":2000,"media_type":"image","src":"\/\/wessexlearning.com\/cdn\/shop\/files\/human-resource-selection-9e-cover.png?v=1732045073","width":1600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eBased on the latest research, court findings, and best practices from the field, Gatewood, Feild, and Barrick’s \u003ccite\u003eHuman Resource Selection\u003c\/cite\u003e equips readers with the knowledge and tools needed to develop and implement effective selection programs within today’s organizations. It achieves this by thoroughly explaining and providing detailed examples of three essential components in designing and using effective, legally defensible selection programs. The first component is conducting a job analysis to identify the key activities of the job to be filled and the worker characteristics required to successfully perform these activities. The second involves understanding the laws and legal issues that apply to applicant recruitment and the conduct of selection programs. The third is a unique feature of this book: six chapters dedicated to building and using the primary tools for gathering information about applicants’ worker characteristics. These six tools include application materials, interviews, ability and job knowledge tests, personality inventories, job simulations and work samples, and tests for counterproductive work behaviors (e.g., integrity, drug, and genetic testing). Although organizations commonly use one or more of these tools, they often gather information that is not directly related to job performance, lacks adequate evaluation guidelines, or can be contested by applicants as unfair or discriminatory. Each chapter discusses how to avoid these pitfalls and develop reliable and defensible tools that provide valid information for selection decisions.\u003c\/p\u003e\n\n\u003cp\u003eThe book emphasizes “best practices,” not “easy practices.” Building a useful selection program requires time, thought, and effort. Ample evidence demonstrates that organizations that implement “best selection practices” achieve high levels of employee performance. These practices rest on three key assumptions. First, the information gathered from applicants must be directly related to job performance. Often, details such as degrees earned, previous job titles, future goals, or years of experience are not strongly related to job performance and may not even be verifiable. Second, a numerical scoring method must be applied to the information gathered. These scores quantify the extent of a worker characteristic that the applicant possesses. As in most organizational fields—such as finance, marketing, and production—decisions should be based on quantitative data. Third, selection decisions must follow decision rules that use these scores to determine whom to offer employment. Evidence clearly shows that decisions based on data are superior to those based on human judgment. These assumptions are increasingly fulfilled in successful organizations.\u003c\/p\u003e\n\n\u003cp\u003eExtremely reader-friendly, the text clearly presents its ideas and provides specific examples and detailed recommendations. Its longevity, now in its 9th edition and updated regularly since its original publication in 1987, is a testament to its value for both students and practitioners of selection.\u003c\/p\u003e"}

Strategic Management Communication for Leaders (4th Edition)

$ 89.70 USD
{"id":424696872998,"title":"Strategic Management Communication for Leaders (4th Edition)","handle":"strategic-management-communication-for-leaders-4th-ed-by-robyn-walker","description":"\u003cp\u003e\u003ccite\u003eStrategic Management Communication for Leaders (4th Edition)\u003c\/cite\u003e provides a unique approach to business communication, emphasizing its application to all business situations across disciplines, departments, and organizational levels. Unlike many other texts, it examines communication as both an individual and organizational practice. The book distinguishes between the strategic and tactical aspects of communication, focusing deeply on strategic considerations before addressing tactical applications. This approach helps readers internalize strategic concepts, enabling logical and effective tactical decisions without relying on rote memorization.\u003c\/p\u003e\n\u003ch2\u003eKey features and innovations in the Fourth Edition:\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCovers critical business communication topics, including written, oral presentation, interpersonal, and small group communication, as well as planning and implementing communication plans.\u003c\/li\u003e\n\u003cli\u003eIntegrates leadership theory and practice tailored to meet audience needs.\u003c\/li\u003e\n\u003cli\u003eIncludes new content on mindfulness, audience analysis, constructive cultures, business communication genres, oral communication, alternative delivery channels, team creativity and performance, and strategic organizational communication issues.\u003c\/li\u003e\n\u003cli\u003eFeatures two types of case studies in each chapter: opening cases focus on individual communication practices, while closing cases address organizational communication.\u003c\/li\u003e\n\u003cli\u003eProvides unique appendices with examples of communication types and writing resources, including grammar, style, and punctuation guides for crafting effective business communications.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis textbook combines these elements into a compact, highly readable format, offering comprehensive coverage of the essential aspects of business, management, and corporate communication.\u003c\/p\u003e","published_at":"2017-11-29T13:14:32-05:00","created_at":"2017-11-30T15:54:58-05:00","vendor":"Wessex Press","type":"Book","tags":["Business Communications","Management"],"price":8970,"price_min":8970,"price_max":23470,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":5772006293542,"title":"Hardcover","option1":"Hardcover","option2":null,"option3":null,"sku":"978-0-9994861-1-5","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Strategic Management Communication for Leaders (4th Edition) - Hardcover","public_title":"Hardcover","options":["Hardcover"],"price":23470,"weight":349,"compare_at_price":null,"inventory_quantity":0,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9994861-1-5","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":5772006260774,"title":"Softcover","option1":"Softcover","option2":null,"option3":null,"sku":"978-0-9994861-2-2","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Strategic Management Communication for Leaders (4th Edition) - Softcover","public_title":"Softcover","options":["Softcover"],"price":13970,"weight":349,"compare_at_price":null,"inventory_quantity":-1097,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9994861-2-2","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":45681190011138,"title":"E-Book","option1":"E-Book","option2":null,"option3":null,"sku":"0001-F485-5CB7-AC82:1201","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"Strategic Management Communication for Leaders (4th Edition) - E-Book","public_title":"E-Book","options":["E-Book"],"price":8970,"weight":0,"compare_at_price":null,"inventory_quantity":-153,"inventory_management":null,"inventory_policy":"deny","barcode":"978-0-9994861-7-7","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/wessexlearning.com\/cdn\/shop\/files\/strategic-management-communication-for-leaders-4e-cover.png?v=1732388333"],"featured_image":"\/\/wessexlearning.com\/cdn\/shop\/files\/strategic-management-communication-for-leaders-4e-cover.png?v=1732388333","options":["Format"],"media":[{"alt":null,"id":34540550750466,"position":1,"preview_image":{"aspect_ratio":0.8,"height":1726,"width":1380,"src":"\/\/wessexlearning.com\/cdn\/shop\/files\/strategic-management-communication-for-leaders-4e-cover.png?v=1732388333"},"aspect_ratio":0.8,"height":1726,"media_type":"image","src":"\/\/wessexlearning.com\/cdn\/shop\/files\/strategic-management-communication-for-leaders-4e-cover.png?v=1732388333","width":1380}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003e\u003ccite\u003eStrategic Management Communication for Leaders (4th Edition)\u003c\/cite\u003e provides a unique approach to business communication, emphasizing its application to all business situations across disciplines, departments, and organizational levels. Unlike many other texts, it examines communication as both an individual and organizational practice. The book distinguishes between the strategic and tactical aspects of communication, focusing deeply on strategic considerations before addressing tactical applications. This approach helps readers internalize strategic concepts, enabling logical and effective tactical decisions without relying on rote memorization.\u003c\/p\u003e\n\u003ch2\u003eKey features and innovations in the Fourth Edition:\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCovers critical business communication topics, including written, oral presentation, interpersonal, and small group communication, as well as planning and implementing communication plans.\u003c\/li\u003e\n\u003cli\u003eIntegrates leadership theory and practice tailored to meet audience needs.\u003c\/li\u003e\n\u003cli\u003eIncludes new content on mindfulness, audience analysis, constructive cultures, business communication genres, oral communication, alternative delivery channels, team creativity and performance, and strategic organizational communication issues.\u003c\/li\u003e\n\u003cli\u003eFeatures two types of case studies in each chapter: opening cases focus on individual communication practices, while closing cases address organizational communication.\u003c\/li\u003e\n\u003cli\u003eProvides unique appendices with examples of communication types and writing resources, including grammar, style, and punctuation guides for crafting effective business communications.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis textbook combines these elements into a compact, highly readable format, offering comprehensive coverage of the essential aspects of business, management, and corporate communication.\u003c\/p\u003e"}

Management: Meeting and Exceeding Customer Expectations (11th Edition)

$ 89.70 USD
{"id":7896404679,"title":"Management: Meeting and Exceeding Customer Expectations (11th Edition)","handle":"mmece11","description":"\u003cdiv\u003e\n\u003cp\u003eThis book provides practical guidance to the contemporary manager, stressing the critical thinking and problem solving skills required to navigate today’s complex business environments. This edition also stresses the role of technology and the dramatic rise and importance of social media and data driven decision making. Framed around the functional areas of management - Planning, Organizing, Staffing, Influencing, and Controlling -- the authors continue to emphasize the need for organizations and their people to be guided by effective leadership and continuous improvement.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eEach chapter includes a series of box inserts providing a deeper insight into specialized areas of management. \u003c\/span\u003e\u003cem\u003eGlobal \u003c\/em\u003e\u003cspan\u003eApplications features the successful application of one or more of a chapter’s concepts from the practice of management in non-U.S. situations. Ethical Management boxes showcase managers facing decisions that contain a variety of issues and consequences for themselves and others. Valuing Diversity and Inclusion boxes depict unique ways in which organizations show appreciation for their diverse employees. 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This edition also stresses the role of technology and the dramatic rise and importance of social media and data driven decision making. Framed around the functional areas of management - Planning, Organizing, Staffing, Influencing, and Controlling -- the authors continue to emphasize the need for organizations and their people to be guided by effective leadership and continuous improvement.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eEach chapter includes a series of box inserts providing a deeper insight into specialized areas of management. \u003c\/span\u003e\u003cem\u003eGlobal \u003c\/em\u003e\u003cspan\u003eApplications features the successful application of one or more of a chapter’s concepts from the practice of management in non-U.S. situations. Ethical Management boxes showcase managers facing decisions that contain a variety of issues and consequences for themselves and others. 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Fast-Track Management and Organizational Behavior (3rd Edition)

$ 59.70 USD
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